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The Daily Insight

Trojan.FakeSupport

Author

James White

Updated on April 11, 2026

What is Trojan.FakeSupport infection?

In this post you will certainly locate concerning the definition of Trojan.FakeSupport and its negative influence on your computer system. Such ransomware are a type of malware that is elaborated by on-line fraudulences to demand paying the ransom money by a sufferer.

In the majority of the instances, Trojan.FakeSupport ransomware will instruct its targets to start funds move for the objective of counteracting the amendments that the Trojan infection has actually presented to the sufferer’s gadget.

Trojan.FakeSupport Summary

These modifications can be as complies with:

  • The binary likely contains encrypted or compressed data.;
  • Network activity detected but not expressed in API logs;
  • Ciphering the records located on the victim’s hard drive — so the victim can no more utilize the data;
  • Preventing normal accessibility to the target’s workstation;

Trojan.FakeSupport

The most typical channels whereby Trojan.FakeSupport Ransomware are injected are:

  • By means of phishing e-mails;
  • As a repercussion of customer winding up on a source that holds a malicious software program;

As quickly as the Trojan is efficiently infused, it will either cipher the information on the sufferer’s computer or stop the tool from operating in a correct fashion – while also positioning a ransom money note that states the demand for the sufferers to effect the repayment for the function of decrypting the papers or recovering the file system back to the initial condition. In most circumstances, the ransom money note will certainly come up when the client restarts the PC after the system has actually already been damaged.

Trojan.FakeSupport distribution channels.

In numerous corners of the globe, Trojan.FakeSupport expands by jumps as well as bounds. Nevertheless, the ransom notes and methods of obtaining the ransom money quantity might differ depending on specific regional (local) setups. The ransom money notes and tricks of extorting the ransom amount might differ depending on certain regional (regional) setups.

Ransomware injection

As an example:

    Faulty informs about unlicensed software application.

    In certain areas, the Trojans typically wrongfully report having spotted some unlicensed applications made it possible for on the victim’s tool. The sharp after that requires the customer to pay the ransom money.

    Faulty declarations regarding illegal web content.

    In countries where software program piracy is less popular, this technique is not as effective for the cyber frauds. Alternatively, the Trojan.FakeSupport popup alert might incorrectly claim to be deriving from a law enforcement institution as well as will report having located kid pornography or various other unlawful information on the gadget.

    Trojan.FakeSupport popup alert might wrongly assert to be obtaining from a regulation enforcement establishment and will report having located youngster pornography or various other unlawful data on the device. The alert will similarly consist of a need for the user to pay the ransom money.

Technical details

File Info:

crc32: 3B2767DAmd5: 91d71be3610f04aab6ba6bfb93e04523name: 91D71BE3610F04AAB6BA6BFB93E04523.mlwsha1: 525fe56e753ef1871bd5657cbd6ecbc94a37c218sha256: d6324ad3607868c74f77c96fbb1778883444de93a351fd10ab63cd636c012533sha512: 811c85b8736be10994919a98de78142d1a273ae9cf4d606b57729889fee6155b17c2d1e5b12dab849a95c409271287fca75d2833173075094457c7ba59576c23ssdeep: 3072:Vd2aZ2He6AEL1p99998ZBifsTZGstWYgwxa3G1pH2mV3RuAtW09ODg0qQQgym:gbZL1p99998buFtYsGLWmV3RuAtWgMMtype: PE32 executable (GUI) Intel 80386 Mono/.Net assembly, for MS Windows

Version Info:

Translation: 0x0000 0x04b0LegalCopyright: Copyright xa9 2019Assembly Version: 1.0.0.0InternalName: hardworking.exeFileVersion: 1.0.0.0CompanyName: LegalTrademarks: Comments: ProductName: hardworkingProductVersion: 1.0.0.0FileDescription: hardworkingOriginalFilename: hardworking.exe

Trojan.FakeSupport also known as:

GridinSoftTrojan.Ransom.Gen
DrWebBackDoor.TeamViewer.201
MicroWorld-eScanGen:Variant.Ursu.777222
ALYacGen:Variant.Ursu.777222
BitDefenderGen:Variant.Ursu.777222
Cybereasonmalicious.3610f0
SymantecML.Attribute.HighConfidence
ESET-NOD32a variant of MSIL/FakeSupport.DM
KasperskyHEUR:Trojan-Ransom.Win32.Generic
AlibabaTrojan:MSIL/FakeSupport.39ee20f1
Ad-AwareGen:Variant.Ursu.777222
BitDefenderThetaGen:NN.ZemsilF.34796.lm0@a8T0LJf
FireEyeGen:Variant.Ursu.777222
EmsisoftGen:Variant.Ursu.777222 (B)
SentinelOneStatic AI – Malicious PE
WebrootW32.Malware.Gen
AviraTR/FakeSupport.uumrf
Antiy-AVLTrojan/Generic.ASMalwS.310B82D
ZoneAlarmHEUR:Trojan-Ransom.Win32.Generic
GDataGen:Variant.Ursu.777222
MalwarebytesTrojan.FakeSupport
RisingTrojan.FakeSupport!1.D1BA (CLASSIC)
IkarusTrojan.MSIL.Fakesupport
MaxSecureTrojan.Malware.300983.susgen
FortinetMSIL/FakeSupport.DM!tr

How to remove Trojan.FakeSupport ransomware?

There is no better way to recognize, remove and prevent PC threats than to use an anti-malware software from GridinSoft">2.

Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

Download GridinSoft Anti-Malware

Run the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-fix.exe file to install GridinSoft Anti-Malware on your system.

Run Setup.exe

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

GridinSoft Anti-Malware Setup

Press “Install” button.

GridinSoft Anti-Malware Install

Once installed, Anti-Malware will automatically run.

GridinSoft Anti-Malware Splash-Screen

Wait for the Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your system for Trojan.FakeSupport files and other malicious programs. This process can take a 20-30 minutes, so I suggest you periodically check on the status of the scan process.

GridinSoft Anti-Malware Scanning

Click on “Clean Now”.

When the scan has finished, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

GridinSoft Anti-Malware Scan Result

Are Your Protected?

GridinSoft Anti-Malware will scan and clean your PC for free in the trial period. The free version offer real-time protection for first 2 days. If you want to be fully protected at all times – I can recommended you to purchase a full version:

Full version of GridinSoft

Full version of GridinSoft Anti-Malware

If the guide doesn’t help you to remove Trojan.FakeSupport you can always ask me in the comments for getting help.

References

  1. GridinSoft Anti-Malware Review from HowToFix site:
  2. More information about GridinSoft products: