CMLOCKER Virus 🔐 (.CMLOCKER Files) — How to Remove?

What is Cmlocker virus?

Cmlocker will add its own .CMLOCKER extension to the title of each encoded file. For instance, a file entitled “photo.jpg” will be renamed to “photo.jpg.CMLOCKER”. Just like the Excel sheet with the name “table.xlsx” will be altered to “table.xlsx.CMLOCKER”, and so forth.

In each folder containing the encrypted files, a HELP_DECRYPT_YOUR_FILES.txt file will appear. It is a ransom money memo. Therein you can find information about the ways of contacting the racketeers and some other remarks. The ransom note most probably contains instructions on how to buy the decryption tool from the tamperers. That is basically the scheme of the crime.

Name	Cmlocker Virus
Extension	.CMLOCKER
Ransomware note	HELP_DECRYPT_YOUR_FILES.txt
Detection1	BScope.TrojanDownloader.Deyma, Mal/Kryptik-BX, Ransom:Win32/StopCrypt.ST!MTB
Symptoms	Your files (photos, videos, documents) have a .CMLOCKER extension and you can’t open them.
Fix Tool	GridinSoft Anti-MalwareSee If Your System Has Been Affected by Cmlocker virus

In the image below, you can see what a directory with files encrypted by the Cmlocker looks like. Each filename has the “.CMLOCKER” extension appended to it.

An example of encrypted .CMLOCKER files.

How did my computer get infected with Cmlocker ransomware?

Nowadays, there are three most popular methods for criminals to have ransomware acting in your system. These are email spam, Trojan injection and peer-to-peer networks.

If you access your inbox and see letters that look just like notifications from utility services providers, postal agencies like FedEx, Internet providers, and whatnot, but whose “from” field is strange to you, beware of opening those emails. They are very likely to have a malicious item enclosed in them. Therefore, it is even riskier to open any attachments that come with letters like these.

Another thing the hackers might try is a Trojan file scheme². A Trojan is an object that gets into your machine pretending to be something else. Imagine, you download an installer for some program you need or an update for some service. However, what is unpacked turns out to be a harmful program that encodes your data. Since the update package can have any title and any icon, you have to make sure that you can trust the resource of the stuff you’re downloading. The best way is to use the software companies’ official websites.

As for the peer file transfer protocols like torrents or eMule, the threat is that they are even more trust-based than the rest of the Internet. You can never know what you download until you get it. Our suggestion is that you use trustworthy resources. Also, it is reasonable to scan the directory containing the downloaded objects with the anti-malware utility as soon as the downloading is finished.

How to remove the Cmlocker virus?

Often criminals would decode few of your files to prove that they indeed have the decryption program. As Cmlocker virus is a relatively recent ransomware, security software engineers have not yet found a way to undo its work. Nevertheless, the decryption tools are frequently updated, so the solution may soon be available.

Sure thing, if the evildoers succeed in encrypting victim’s critical files, the desperate person will probably fulfill their demands. Despite that, paying to criminals does not necessarily mean that you’re getting your blocked information back. It is still risky. After obtaining the ransom, the racketeers may deliver a wrong decryption key to the injured party. There were reports about racketeers just vanishing after getting the money without even bothering to reply.

The optimal safety measure against ransomware is to have a system restore point or the copies of your critical files in the cloud disk or at least on an external storage. Of course, that might be not enough. Your most important thing could be that file you were working upon when it all started. But at least it is something. It is also wise to scan your PC for viruses with the anti-malware utility after the OS is rolled back.

There are other ransomware products, besides Cmlocker, that work similarly. For instance, Oflg, Ofww, Towz, and some others. The two major differences between them and the Cmlocker are the ransom amount and the encoding method. The rest is the same: files become inaccessible, their extensions changed, ransom notes are found in every directory containing encrypted files.

Some fortunate users were able to decode the arrested files with the help of the free tools provided by anti-malware experts. Sometimes the racketeers accidentally send the decoding code to the wronged in the ransom readme. Such an epic fail allows the user to restore the files. But obviously, one should never expect such a chance. Remember, ransomware is a tamperers’ instrument to pull the money out of their victims.

How to avoid ransomware infiltration?

You can protect your PC from ransomware injection taking several easy steps:

• Ignore any emails from unknown mailers with strange addresses, or with content that has nothing to do with something you are expecting (how can you win in a lottery without participating in it?). If the email subject is more or less something you are expecting, scrutinize all elements of the questionable letter carefully. A hoax email will always have mistakes.
• Never use cracked or unknown software. Trojans are often shared as an element of cracked software, possibly as a “patch” which prevents the license check. But dubious programs are difficult to distinguish from trustworthy software, because trojans sometimes have the functionality you seek. Try searching for information about this program on the anti-malware forums, but the optimal solution is not to use such programs at all.
• And finally, to be sure about the safety of the objects you downloaded, use GridinSoft Anti-Malware. This software will be a perfect defense for your personal computer.

There is no better way to recognize, remove and prevent ransomware than to use an anti-malware software from GridinSoft">⁵.

Download Removal Tool.

You can download GridinSoft Anti-Malware by clicking the button below:

Download GridinSoft Anti-Malware

Run the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-fix.exe file to install GridinSoft Anti-Malware on your PC.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

Press “Install” button.

Once installed, Anti-Malware will automatically run.

Wait for the Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Cmlocker infections and other malicious programs. This process can take a 20-30 minutes, so I suggest you periodically check on the status of the scan process.

Click on “Clean Now”.

When the scan has finished, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

FAQ

🤔 How can I open “.CMLOCKER” files?Are the “.CMLOCKER” files accessible?

There’s no way to do it, unless the files “.CMLOCKER” files are decrypted.

🤔 What should I do to make my files accessible as fast as possible?

Hopefully, you have made a copy of those important files. If not, there is still a function of System Restore but it needs a Restore Point to be previously saved. There are other ways to beat ransomware, but they take time.

🤔 If GridinSoft deletes the Cmlocker malware, will it also delete my files that were encrypted?

Of course not. Your encrypted files are no threat to your PC.

With the help of GridinSoft Anti-Malware, you can clean your PC off the actual threats. The ransomware that has attacked your PC is probably still functional and launching checks every so often to encrypt any new files you might create on your PC after the attack. As it has been mentioned above, the Cmlocker ransomware comes with the company. It installs backdoors and keyloggers that can steal your account credentials and provide hackers with easy access to your PC in the future.

🤔 What to do if the Cmlocker virus has blocked my computer and I can’t get the activation code.

In such a case, you need to prepare a memory stick with a pre-installed Trojan Killer. Use Safe Mode to perform the procedure. The point is that the ransomware runs automatically as the system boots and encodes any new files created or brought into your PC. To suppress this function – use Safe Mode, which allows only the vital programs to run upon system start. Consider reading our manual on booting Windows in Safe Mode.

🤔 What can I do right now?

Many of the blocked files might still be at your disposal

• If you sent or received your important files through email, you could still download them from your online mailbox.
• You might have shared images or videos with your friends or relatives. Simply ask them to give those images back to you.
• If you have initially got any of your files from the Web, you can try to do it again.
• Your messengers, social media pages, and cloud disks might have all those files as well.
• Maybe you still have the needed files on your old computer, a portable device, phone, external storage, etc.

HINT: You can use file recovery programs⁶ to retrieve your lost information since ransomware encrypts the copies of your files, removing the authentic ones. In the tutorial below, you can see how to recover your files with PhotoRec, but be advised: you won’t be able to do it before you eradicate the virus with an antivirus program.

Also, you can contact the following governmental fraud and scam sites to report this attack:

• In the United States: On Guard Online;
• In Canada: Canadian Anti-Fraud Centre;
• In the United Kingdom: Action Fraud;
• In Australia: SCAMwatch;
• In New Zealand: Consumer Affairs Scams;
• In France: Agence nationale de la sécurité des systèmes d’information;
• In Germany: Bundesamt für Sicherheit in der Informationstechnik;
• In Ireland: An Garda Síochána;

To report the attack, you can contact local executive boards. For instance, if you live in USA, you can have a talk with FBI Local field office, IC3 or Secret Service.

References

1. Encyclopedia of threats.
2. You can read more on Trojans, their use and types in the Trojan-dedicated section of GridinSoft official website.
3. You can read more on spyware variants and nature in the respective section of GridinSoft official website.
4. GridinSoft Anti-Malware Review from HowToFix site:
5. More information about GridinSoft products:
6. Here’s the list of the best 10 file recovery tools of 2021.